Terms and Conditions

Placing an order for Products entails the Customer’s full and unreserved adherence to these T&Cs.  From here on FuryTech (Pty) Ltd will be referred to as the Seller and the Customer as the Buyer.

By ticking the T&C’s box when purchasing any Product the Buyer agrees to comply by the terms set below.

Article 1 – Returns:

1.1  When receiving the product, please insure that it is in good physical condition. This includes any damages such as scratches, chips, broken seals, ect.
1.2  Products will not be refunded for any physical damages after the delivery note has been signed by the buyer.

1.3  There is a 5-day return policy on any hardware damages. This is only applicable if the damages are not due to negligence on your behalf.
1.4  A refund or replacement will be discussed once a thorough examination of the product has been done.

1.5  There will not be any refunds on opened items unless there are hardware faults.

1.6  If the product delivered matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.

Article 2 – Warranties:

2.1  Product warranties will depend on the item purchased.

Article 3 – Privacy:

3.1  The safekeeping of your Username and Password is your responsibility. We will not be held responsible for leaked information.
3.2  If you suspect any suspicious activity on your account you are to notify us immediately.
3.3  Your Privacy is important to us and we take it seriously to keep all your personal information safe.

3.4  The Website is based on an “as is” basis, accessible according to its availability and with no guarantee from the Seller.  It shall be used at the user’s own risk.  The Seller does not warrant that the content and products offered shall fully meet the user’s expectations, the Website shall be uninterrupted and free from all errors, or that the Website shall not contain any viruses.

3.5  Buyer registries are kept in the Sellers’ IT systems under reasonable conditions of security as proof of communications, orders and payments made by the Customer.  Purchase orders and invoices are filed on a reliable and durable medium.  The Seller shall take all steps to ensure the confidentiality and safety of Internet exchanges and transactions.

3.6  The Buyer has a right to access, modify, amend and delete his personal data at the following email address: sales@furytech.co.za.

3.7  The Buyer has a choice if he wishes to receive information of products via a newsletter.

3.8  If the Buyer refuses this choice the Seller will respect it.

Article 4 – Orders:

4.1  Orders are placed with the Seller by the Buyer by selecting one or more Products which will be placed in the Buyers’ ”Chart”.

4.2  Before validating the Order, the Customer shall expressly accept these T&Cs, by ticking the box “I have read and I accept the terms and conditions”.

4.3  Orders are only validated after the Customer provides the information required for the successful completion of his Order and pays for it. Stock will only be ordered once payment reflects in Seller account.

4.4  This information is as follows:

  • Customer’s name, billing and delivery address, email address, telephone number, and/or VAT number if necessary.
  • The Buyer warrants the accuracy of all this information.  Should all or part of the delivery addresses prove incorrect, and causes the Seller to return the orders to its Supplier, the Buyer shall bear the consequences thereof and the Seller shall be entitled to charge administrative and transportation costs associated with returning the Orders.
  • The Buyer’s Order shall be systematically confirmed via email, at the email address indicated by the Buyer when placing the Order. Thereafter an email with the Buyer’s invoice in the Buyer’s name, summarising the identifying features of the Order will be sent.
  • In order to track the Order, the Buyer may contact the Seller’s customer service department at the following email address: sales@furytech.co.za
  • The Seller reserves the right to refuse an Order from a Buyer with whom there is outstanding payments or have not received payment for the order or has not accepted the Terms and Conditions of the Seller.

Article 5 – Product Availability:

5.1  The Order is placed subject to the availability of the Supplier’s stock.  In case of shortage of supply, the Seller shall inform the Buyer via email that there will be an additional delay to receiving the order.

5.2  If the Product is no longer available for purchase the Buyer will be notified and given a full refund within fifteen (15) days.

5.3  The Seller cannot be held liable for the physical impossibility of honouring the Order if there is a shortage of supply.  Where applicable, the Seller agrees to reimburse the Buyer for the costs to the corresponding product and its delivery costs.

Article 6 – Prices:

6.1  The prices are indicated on the Website in Rands, including all taxes

6.2  Delivery costs will apply when the order totals less than R1000.00.

6.3  The prices indicated may be changed at any time without advance notice.  However, the Products shall be charged at the rate when the Order was validated.

Article 7 – Cancellations:

7.1  If the Buyer wishes to cancel an order which has been processed, but the stock hasn’t been ordered yet, is subject to a full refund. If our suppliers already received your order you will be held responsible for the account.

7.2  An item may be cancelled up until the order has been processed. Once processed, the buyer is responsible for payment.

Article 8 – Payments:

8.1  Payments can be made via Credit/Debit card or EFT.

8.2  The Buyer’s account shall be debited immediately after acceptance of these T&Cs and validation of the Order, when the confirmation email is sent.

8.3  If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be delivered.

8.4  The Seller uses a secure payment method.  Consequently, it cannot be held liable for any fraudulent or improper use of the Buyer’s means of payment, over which it has no control.

8.5  Fury Tech offers delivery to your chosen address via our selected courier companies at an extra cost if the order is less than R1000.00.

8.6  Monthly and promotional deals will only be valid if the payment is made before the deal has expired. No wish-list items with the promotion prices will be valid after the deal has expired.

8.7  Product descriptions must be read thoroughly and only if the buyer is completely sure of the product a purchase should be made. If you are not sure on the product you can ask for assistance at sales@furytech.co.za.

8.8  The Seller shall retain full ownership of the Products until the complete payment of the Products and additional costs are paid in full.

8.9  Once the Buyer receives the Product/s they take full responsibility for it.

Article 9 – Delivery:

9.1  When making a purchase stock availability will be checked with our suppliers and the buyer will be notified on a delivery expectation date.

9.2  It is advised to provide an address to which the Order may be delivered during working hours.

9.3  Fury Tech offers delivery to your chosen address via our selected courier companies at an extra cost for orders less than R1000.00.

9.4  The delivery times indicated are average delivery time, provided for information only, and may vary according to the destination.

9.5  If an item is lost during delivery, the total cost of item, including delivery, will be refunded to the buyer by the seller.

9.6  If an item is damaged during delivery, seller will not be held responsible.

9.7  Upon each delivery the Buyer must immediately check that the delivery received complies with the Order placed.  This check shall consist of the following checks: compliance with the type and quantity of Products delivered.

9.8  If necessary, the Buyer shall make his clear and precise reservations on the carrier’s slip.  Simultaneously, the Customer shall also send a copy of the letter to the Seller by registered letter with acknowledgement of receipt.

9.9  Should the Product delivered to the Buyer not comply with the Order, the Customer may return it to the Seller.

9.10  In the event of proven non-compliance, all return costs of the Product ordered and delivered to the Buyer shall be borne by the Seller, if no other Products were delivered as well. If so the delivery costs will be the Buyer’s responsibility.

Article 10 – Liability:

10.1  Under no circumstances can the Seller be held liable for indirect or unforeseeable damage which include, in particular, financial and commercial damage, such as loss of business, operating loss or loss of profits, loss of earnings, loss of contracts or orders, or furthermore, loss of customers.

10.2  In any case, the amount of the Seller’s liability to payment of compensation for the sole direct damage is limited to the total amount of the Orders actually paid for by the Buyer.

10.3  Neither is the Seller liable for the content of Websites on which hypertext links may redirect away from its own Website.

10.4  The Seller cannot be held liable for failure to fulfill one of its commitments to the Buyer, if this failure is due to a case unforeseen war, strike (in-house or at one of its’ Suppliers), lock-out, accident, fire, ice, flood, bad weather, interruption or suspension of means of communication and/or transport, blockade, blockage of exports, prohibited import or export, delay of production or delivery, etc. In this situation, the Seller shall inform the Buyer of this impossibility and the measures taken to solve it.

Article 11 – Intellectual Property Rights:

11.1  The Products contain graphic, visual and textual elements and illustrations (the “Intellectual Property Rights”), all protected by copyrights, rights on the image, or trademark rights, the holders or owners of which are either the Seller or third parties.

11.2  The Seller identifies the authors and/or holders of these Intellectual Property Rights in the Product bibliography.  Should a person or entity recognise one of these elements which the Seller has not identified, the Seller shall remain available to receive a claim regarding the elements.

11.3  Under no circumstances can the failure to mention the holder or the author be considered as rendering the Intellectual Property Rights free from exploitation.

11.4  Any reproduction, copy, imitation, publication, communication, marketing or use for commercial purposes of one or more of the Intellectual Property Rights and on any medium whatsoever, whether partially or fully, cannot be carried out without the prior and written authorisation of the rights holders.

Article 12 – Legalities:

 12.1  The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

These terms and conditions are subject to change. By going ahead with the purchase the buyer automatically agrees to the terms and conditions set above.

I have read and agree to the terms and conditions.